Product Purchase Agreement
This PRODUCTS PURCHASE AGREEMENT together with REFUND TERMS AND CONDITIONS sets out a binding agreement between any person placing an order through our online store and such legal entity as indicated below in the section Country Specific Terms.
1. General
When you are placing an order, whether on our website, using mobile application, or otherwise, you are bound by this PRODUCTS PURCHASE AGREEMENT and REFUND TERMS AND CONDITIONS. If you do not agree on or accept any thereof mentioned documents, whether wholly or partially, do not place an order online.
2. Order Placement and Processing
To purchase the Products you should complete all required information, choose a shipping service provider, and pay your order with applicable shipping costs using our online platform, whether via our website or mobile application.
Your order placement shall be completed when you pay for it and we confirm that your payment has been processed successfully.
Upon placement of an order, we will process it for up to 3 business days. If you do not receive any information about our inability to perform your order within that time, your order shall be accepted by us.
3. Prices and Payments
Prices for the Products do not include any applicable import taxes, customs duties and fees for customs clearance, if there are any. You should check this by yourself before the placing an order to understand which additional costs you may bear in connection with placing an order or its delivery to you.
You are fully responsible for all customs procedures, payment all duties, taxes, fees which may be applicable to your order or parcel sent to you with items you ordered. We are not responsible for any parcels returned as a result of or in connection with unpaid duties, taxes, fees or your inability to pass through any customs formalities that may take place. You will not be eligible to claim and receive any refunds in each such case.
The payment methods you may use to pay for your order also depends on the country you are from or you chose as delivery address and will be shown to your during the process of placing an order. You should pay the total amount of your order and shipping costs to complete an order process. Otherwise your order shall not be place, or treated as placed and we are not obliged to process and review it.
No additional fees are applied to you for processing you payments.
Product prices may vary depending on the country or territory you are from or you chose as delivery address.
We do not responsible for any such costs and hereby we do not provide any guarantees and do not make any statements of their absence or immateriality.
4. Order Shipment
All your orders placed with us will be delivered to you from different countries, depending on delivery address you provided while placing an order. It is at out sole discretion to choose the country from which your order will be delivered to you.
When you are placing an order and depending on the delivery address and country of delivery you will be provided with shipping service provider we are working with and who may deliver your order to your delivery address. We do not have physical shops, or collection points, due to that you have to choose the shipping service provider to complete your order. Otherwise we will be unable to deliver and sell the products to you.
Your shipping costs also depend on your delivery address and the shipping service provider you chose. The exact amount you should pay for the delivery of the Products will be indicated and shown to you before completion of order placement process. You further placement of an order (completion of an order placement process) will constitute your acceptance and agreement on the price for the Products, shipping costs and any other tax and customs payments you may be obliged to pay depending on the legislation of the country to which you order shall be delivered.
Our obligations to deliver an order shall be fulfilled on the moment when we hand over the Products you ordered to the respective shipping service provider you chose. The tracking number issued by such shipping service provider will serve as an evidence of performance of our obligations to deliver the Products.
We are unable to provide you with exact delivery time, as it is not under our control. It depends on shipping service provider you chose and other circumstances. Any delivery time you may or will see on our website, mobile application, when you are placing an order or on order details, or otherwise are estimated delivery time that may be changed.
5. Country Specific Terms
5.1 Who sells the Products to you
We are unable to provide you with exact delivery time, as it is not under our control. It depends on shipping service provider you chose and other circumstances. Any delivery time you may or will see on our website, mobile application, when you are placing an order or on order details, or otherwise are estimated delivery time that may be changed.
Depending on the shipping address you indicate when placing an order the Products will be sold and dispatched to you by one of our legal entity as follows:
Country of Delivery | Legal entity selling the Products |
---|---|
Poland, Germany, Italy, France, Czech Republic | Trenformer Sp.z o.o., JANA DANTYSZKA str., 18, Warsaw, 02-054, Poland |
Other Territories and countries not listed above | Trendformer Limited, 604, Tower A, New Trade Plaza, 6 On Ping Street, Shatin, N.T., Hong Kong |
5.2 Restricted territories
We do not sell, deliver, dispatch, accept an order or even may make unavailable whole or part of our online stores (or respective functionality) to countries, which are under restrictions set out in the Clause 4 YOUR COVENANTS, REPRESENTATIONS AND WARRANTIES of TERMS OF USE, including, but not limited to, the following countries: Iran, Cuba, Syria, Sudan, North Korea and the Crimea region and other temporary occupied territories of the Ukraine, Republic of Belarus, Afghanistan, Russian Federation.